Pastor Bill Hybels interviewed Carly Fiorina, who once led Hewlett-Packard Company when it was worth $85 billion.

"What did you learn from your college background in logic and philosophy," Hybels asked. Her response: "The power of the right question."

The impact of that wisdom is perhaps nowhere stronger than in a counseling session. Be it with a professional counselor, a pastor, or a trained lay leader, the right question can cut to the quick, usher in reflection, be a catalyst for healing, and a doorway for grace.