"A big part of the problem is that we think listening is just the ability to know what someone has said. And once we know what they have said, we feel the permission to tell them what we think or feel, or whatever we want them to listen to from us. ... that is not listening. It is just waiting your turn."
Henry Cloud ~ Making Small Groups Work
"He who answers before listening, that is his folly and his shame." Proverbs 18:13
"What you have to say as a leader is not as important as the thoughts of those present." ~ Joel Comiskey